Today I met with Hector, the coordinator of the Faculty Staff Resource Center (FSRC).  The FSRC offers training on software such as Camtasia, Prezi, Google Apps, iPad, as well as Microsoft Office products and Blackboard.  It occurred to me that Hector might have done some kind of survey to determine what programs he offers the faculty and staff.  He in fact had done one a few years ago.  He said the survey was not very useful.  Although his questions were reviewed by the dean, Hector did not get useful data.  He asked the faculty to rate their interest in certain types of software and technology.  Most expressed little interest or had no awareness.   Hector included a section for comments.  Faculty only seemed interested in learning more about Blackboard.

As for administering his survey, he obtained permission from the VP of Institutional Research to administer the survey but Hector did not know he was supposed to go through Web Services and Digital Media (WSDM) as they run the college "Survey Monkey" account.  This was disappointing to Hector as after a certain amount of time, he lost access to the data.  Currently he uses Google forms and sends these directly to people who have taken classes through the FSRC.  He gets better data and maintains contact with the faculty.  This kind of grassroots approach actually works better for him as he is woefully understaffed.

I am so glad I thought to speak with Hector.  He was kind enough to send along a copy of the final results of his survey.